Outsourcing
First Protocol's outsourcing model offers clients a dedicated “White Label” event management team, working either on-site at a client's offices or remotely within First Protocol's London or New York offices (or a combination of both). First Protocol successfully operates several variations on this model for its key clients in both the US and Europe.
The key characteristics and benefits of this approach are:
- A more cost efficient approach to delivering core event management services.
- All off-site management and support charges issued at cost.
- All on-site team charges issued at cost with a capped profit invoiced separately.
- 100% of the profit within the contract is tied to the delivery of measurable and client specified Key Performance Indicators (KPI).
- A high degree of team and cost flexibility dependant on project volumes and types.
- The elimination of team downtime on account of sickness or vacations.
- Our team is fully educated on internal client systems, procedures and compliance requirements.
- Our team becomes an integral part of client's own team and share industry best practice.
- Elimination of client time spent on day to day team management, HR and employment issues.
- The client receives the benefit of wider agency resource, tools, relationships and processes.
- Client retention of supplier commissions not normally available to in-house departments.
- We are able to promote and market client venues for 3rd party events and revenue generation.