We now employ over 100 experienced, highly skilled individuals who are passionate about what they do and who are committed to delivering excellence for our clients.
Operations and Client Services
Title: Operations Director
Role: Lucie is responsible for key global client accounts with multi-project delivery and management of teams. Lucie also leads initiatives to establish, maintain and develop supplier-partner relationships across the business to coordinate and champion First Protocol standard operating procedures between London and New York offices.
Biography: Having graduated with a 2:1 (BA hons) in 1999, Lucie has gained extensive knowledge of the events industry working in Europe, America and Asia. She has successfully delivered a wide range of events including international IPO road-shows, large scale conferences, exclusive board level programs, award ceremonies, gala dinners, product launches and incentive weekends. Lucie has a wealth of logistical and project management experience which ensures that she can confidently tackle any and all the challenges that can arise during live event delivery and key account management.
Away from FP: Having just returned from a year in our New York office, Lucie enjoys the London restaurant scene, keeping fit and spending time with her friends and family.
Key Clients: The Carlyle Group, Paulson & Co. Inc
Title: Account Director
Role: Jessie works within business operations; she leads the contract management of First Protocol's largest outsourced team and works in conjunction with the operational team in a number of areas including operational standards and procedures and recruitment.
Biography: Jessie has been with First Protocol since 1998; she began as an Account Executive and progressed to Account Manager then Senior Account Manager. Over the years she has delivered a wide range of programmes including high level board programs, airshow presence, board meetings and special events, for a diverse client base in locations throughout the world. Prior to joining FP her background was in catering and interior design.
Away from FP: Jessie lives in east London with her husband and two children; they escape the city when they can to enjoy a more rural existence in Somerset.
Key Client: Tier 1 Investment Bank